Contact Us Without an Account
You don’t need a NotchBio account to get in touch with us.
Contact Options
Section titled “Contact Options”Contact Form
Section titled “Contact Form”Visit our public contact page. No login required.
Send an email directly to contact@updates.notchbio.app.
Common Pre-Signup Questions
Section titled “Common Pre-Signup Questions”Q: What organisms does NotchBio support? A: NotchBio currently supports human RNA-seq analysis with plans to expand to other model organisms.
Q: What file formats do you accept?
A: FASTQ and compressed FASTQ (.fastq.gz) files from Illumina sequencing platforms.
Q: Is there a free tier? A: Yes! You can sign up for free and try the platform with limited usage.
Q: How is my data stored? A: Your data is stored securely in cloud storage on Modal.com. See our privacy policy for details.
Q: Can I try before I buy? A: Absolutely. Create a free account and run your first analysis at no cost.