Pricing
Simple pricing for every lab size.
All plans include the full RNA-seq pipeline. No compute setup, no hidden fees. Start on the Free tier, then upgrade when you need more.
Free tier
Explore the full pipeline with a small dataset.
Start free- Projects 1
- Sample imports 16/cycle
- File uploads 5
- Analysis runs 1 per project
- Pipeline access Full
- Data retention 7 days
- Collaboration Unlimited
Starter
For individual researchers getting started.
Get started- Projects 3
- Sample imports 48/mo
- File uploads Unlimited
- Analysis runs 1 per project
- Pipeline access Full
- Data retention 10 days
- Collaboration Unlimited
Researcher
For active researchers running multiple experiments.
Choose Researcher- Projects 10
- Sample imports 100/mo
- File uploads Unlimited
- Analysis runs 3 per project
- Pipeline access Full
- Data retention 30 days
- Collaboration Unlimited
Lab
For labs running production-scale analyses.
Choose Lab- Projects 45
- Sample imports 450/mo
- File uploads Unlimited
- Analysis runs 5 per project
- Pipeline access Full
- Data retention 90 days
- Collaboration Unlimited
| Feature | Free tier | Starter | Researcher | Lab |
|---|---|---|---|---|
| Projects | 1 | 3 | 10 | 45 |
| Sample imports | 16/cycle | 48/mo | 100/mo | 450/mo |
| File uploads | 5 | Unlimited | Unlimited | Unlimited |
| Analysis runs | 1 per project | 1 per project | 3 per project | 5 per project |
| Pipeline access | Full | Full | Full | Full |
| Data retention | 7 days | 10 days | 30 days | 90 days |
| Collaboration | Unlimited | Unlimited | Unlimited | Unlimited |
For core facilities
Sample-based pricing that fits your service model.
Core facilities get a dedicated workspace for importing data, running analyses, and delivering results to customers. Pricing is based on active samples, and your facility sets what customers pay for analysis add-ons in partnership with our sales team.
Talk to salesFrequently asked questions
What is a project?
A project is your workspace for a single experiment or study. It holds your samples, experimental group assignments (e.g. Control vs Treatment), and all versioned analysis runs. Each project tracks its own runs and results independently.
What is the difference between an upload and an import?
An upload is a FASTQ file you transfer directly from your computer to NotchBio. Uploads use the separate file-upload allowance. A sample imported from a public archive, Illumina BaseSpace, or Box uses the same shared sample-import allowance. A paired R1/R2 FASTQ set counts as one sample.
What counts as an analysis run?
Run settings → Start run → results counts as one analysis run for the project, including the complete pipeline. Starting again with reversed comparison groups or any changed parameter creates a separate versioned run. Core Facility projects include five runs per delivered project, shared across recipients, and those runs do not count toward an individual plan.
What does data retention mean?
Data retention is how long your raw FASTQ files, trimmed reads, and intermediate pipeline outputs are stored on our compute infrastructure. After the retention period, these large files are automatically cleaned up. Your final results — plots, tables, CSVs, and summary statistics — remain available for download indefinitely.
What is included in the full pipeline?
Every plan includes the complete bulk RNA-seq analysis pipeline: Quality Control (fastp) for read trimming and filtering → Quantification (Salmon or STAR) for gene-level expression counts → Differential Expression (DESeq2) for identifying up/down-regulated genes → Pathway Analysis (GSEA) with GO enrichment and activation matrices. Interactive visualisations (volcano plots, MA plots, heatmaps, PCA, enrichment maps) and downloadable results are included with every run.
Can I upgrade or downgrade my plan?
Yes. You can upgrade at any time and immediately get access to the higher tier limits. Downgrades take effect at the start of your next billing cycle. Annual plans can be switched at renewal.
What happens if I hit my import limit?
New public archive, Illumina BaseSpace, and Box imports pause until your next cycle. You can still upload files from your computer within your upload allowance, or upgrade for a larger import allowance. Unused imports do not roll over.
Do you offer academic or institutional pricing?
Yes — contact us for volume discounts and institutional invoicing. We support purchase-order-based billing for universities and research institutes.
What is your refund policy?
We offer a full refund within 14 days of any subscription charge or renewal. If you forgot to cancel before a renewal, reach out and we will process it. See our Refund Policy for full details.